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Me, Designer & Developer
People management, this was the biggest learning. Understanding restrictions early on can give you a lot of creative flexibility much later in the project.
Huduma Kenya Service Digitization
Yes! This was the most exciting project I have worked on, digitizing any service is no easy feat let alone government services. The task at hand was simple: Make it super accessible for the general public to access information on various government services digitally.
Digital Style Guide
The main challenge with this section was to not get too creative but to still push the boundaries in with regards to design (remember who we are designing for: not just those in the city, but those also accessing the platform from their mobile phones upcountry). Luckily our beautiful country's flag has such great colors to play off of, I only wish we could standardize some form of color scheme across all government agencies.
Design Elements
Forms, buttons, inputs, textareas, tables, dropdowns..and much more, I needed to come up with a digital style guide that would work across the platform. The bootsrap framework which was a development requirement for the build has a set of pretty decent of defaults, and ironically they were pretty close to the digital style guide (great coincedence I know), however design is meant to be felt and not seen, so I adjusted the basic available colors and added a few more to get it closer to the country's colors found on the flag.
Website Wireframes
Usually wireframes do not have color but I couldn't risk it on this one, skipped that phase and went straight to module layouts (I had to manage the amount of back and forth time with the client so as to move quickly otherwise certain approvals could take a month unneccessarily).
User Experience
View the service, get the requirements and know what actions next: The stanard 3 step flow. This worked perfectly for this and helped with standardzing of most services. To also add to this iconography was key towards visually assisting access to the service. Classifying them to mimic life activities (turning 18, getting married, starting work etc) also helped those who wouldn't know where to start the journey.
Final Product
And voila! Final HTML/CSS/JS handed over to the development team to deploy.
Team Feedback
